Your opinion matters

If you want to share with us an opinion, a suggestion or a difficulty you are experiencing in the use of our products or services, you can do it through the following channels:


1. By mail at the following address:

Express Life Insurance

Sofia 1303, Vazrazhdane Region,

38-40 Osogovo str,

Crystal building, floor 4 

2. By e-mail:


3. By fax:  + 359 (0) 2 937 05 00


4. Through the online contact form on the web site

Our employees are dedicated to resolving your request as quickly as possible and we will do everything possible to answer your signal within 30 days after its receipt. To do so, we invite you to usea plain language and to not forget to include the following information:

  • Your name
  • Address
  • Telephone number
  • Reasons for the complaint (request)
  • Your Signature
  • Date of submission
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